I designed the Knowledge Base Management interface for an AI chatbot project to help support human agents resolve cases faster, by restructuring records into AI-ready formats.

I lead a UX research project focusing on usability study for a client’s company policy management tool. Backed by two talented designers, our dedicated team provides design recommendations to stakeholders that could improve the web application.

I designed the user experience for a GenAI driven chat-bot for a client's technical support. Due to limited access to resources, I built a design system from scratch and our team used guerrilla user testing. The final design received positive client feedback and offered key learnings about AI governance.

This story highlights my journey of designing Rhodamorgenstern's “Diverse” EP album packaging, balancing creative vision with practical constraints, and using graphic design to enhance our band's identity and reach.