I designed the Knowledge Base Management interface for an AI chatbot project to help support human agents resolve cases faster, by restructuring records into AI-ready formats.
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I lead a UX research project focusing on usability study for a client’s company policy management tool. Backed by two talented designers, our dedicated team provides design recommendations to stakeholders that could improve the web application.
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I designed the user experience for a GenAI driven chat-bot for a client's technical support. Due to limited access to resources, I built a design system from scratch and our team used guerrilla user testing. The final design received positive client feedback and offered key learnings about AI governance.
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This story highlights my journey of designing Rhodamorgenstern's “Diverse” EP album packaging, balancing creative vision with practical constraints, and using graphic design to enhance our band's identity and reach.
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